Privacy Policy

Last updated: December 2024

At IITx, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mentorship platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

  • Name, email address, and profile information
  • Educational background and professional experience
  • IIT verification details (email domain, LinkedIn profile)
  • Profile photos and bio information
  • Communication preferences and availability

Usage Information

  • Session booking and attendance records
  • Messages and communications on the platform
  • Search queries and mentor preferences
  • Ratings and reviews
  • Platform usage analytics and behavior

Technical Information

  • IP address and device information
  • Browser type and version
  • Cookies and similar tracking technologies
  • Log files and usage patterns
How We Use Your Information
  • To provide and maintain our mentorship platform services
  • To verify IIT alumni status and maintain platform integrity
  • To facilitate mentor-mentee matching and communications
  • To process payments and manage bookings
  • To send important updates and notifications
  • To improve our platform through analytics and user feedback
  • To prevent fraud and ensure platform safety
  • To comply with legal obligations and resolve disputes
Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With Other Users

Your profile information is visible to other platform users to facilitate mentorship connections.

Service Providers

We may share information with trusted third-party service providers who assist in platform operations, payment processing, and analytics.

Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure payment processing through certified providers
  • Regular backup and disaster recovery procedures
Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information
  • Restriction: Request limitation of processing in certain circumstances
Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for platform functionality
  • Analytics Cookies: Help us understand platform usage
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Deliver relevant content and advertisements

You can control cookie preferences through your browser settings.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@iitx.com

Address: IITx Privacy Team, 123 Tech Park, Bangalore, India 560001

Phone: +91-80-1234-5678

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.